Pathways to Safety Appendix 11 Cover letter for document distribution

Benalla Health, with the support of the Central Hume Primary Care Partnership, has recently completed the Pathways to Safety, Improving Access for Vulnerable Clients Project. During the course of the project it became clear that many members of the public were confused about who we are, what services and programs we offer and, how to access them. The attached Project Report outlines all of the problems uncovered and a series of solutions that we can all make to improve the client journey and help them access the right service at the right time in the right place.

Copies of all of the project reports and appendices can be found on the Central Hume PCP website: http://www.centralhumepcp.org/.

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