COVID-19 Information

Stage 3 Restrictions

Stage 3 Restrictions are now in place across Victoria.

To find out more please click on the below link
‘Stay at home’ and ‘restricted activities directions

For all essential information on the Coronavirus outbreak click here

For up-to-date epidemiological data click here


Coronavirus (COVID-19)  as a glance infographic


Prevention is so important to slowing the spread of the coronavirus (COVID-19).   There have been a number of video resources launched to inform all Australians about COVID-19.

The aim of the video resources is to reduce the risk to individuals and families by enabling them to make informed decisions and to take up health recommendations.

The following videos provide more information and tips to help you be prepared:

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Northeast Health Wangaratta


If you have a fever, sore throat, cough, difficulty breathing or think that you may have COVID-19 (Coronavirus) DO NOT come to our Emergency Department. Call us on our dedicated hotline for advice or assistance 1800 324 942

Northeast Health Wangaratta website – COVID-19 updates


Alpine Health


For  the latest information and advice on the Coronavirus (COVID-19) visit the Department of Health and Human Services or call the 24-hour Coronavirus hotline 1800 675 398. With the rapidly changing nature of the COVID-19 outbreak, Alpine Health will be providing ongoing updates and advice on Alpine Health’s response to ensure the safety and wellbeing of our patients, residents, clients, staff, volunteers and community members

Alpine Health website – Coronavirus (COVID-19) update


Benalla Health

A drive-through screening clinic has been set up at the front of the hospital for people to self-refer to between the hours of 1.30pm and 3.30pm. Signage is in place to assist and direct people. Visitor restrictions were put into place on Friday 20 March for Morrie Evans Wing and inpatient areas of Benalla Health. Each entry has signage in place explaining why this has occurred. Benalla Health will continue to regularly update its website,, along with its Facebook page. For factual and up-to-date information please visit the Department’s website at or phone the Coronavirus hotline 1800 675 398 (24 hours).


Mansfield District Hospital

Mansfield District Hospital, Central General Practice and Mansfield Medical Clinic are responding to the challenges of Coronavirus or COVID-19 as it is known.  Coronavirus is a virus that causes an infection in people that can include a respiratory illness.  In most people it is unlikely to be severe. Elderly people or those with a pre-existing medical condition are more vulnerable and at greater risk of experiencing severe symptoms.

Mansfield District Hospital website – Coronavirus Information


Gateway Health Wangaratta

During the current situation with Covid-19 corona virus, Gateway Health is NOT currently accepting ANY online bookings for its General Practitioner (GP) clinics. If you wish to see a doctor at Gateway Health, for any reason, you need to  make a phone call – and at that time you will be asked some addition questions. This is to provide a further level of protection for all patients, staff and other visitors to Gateway Health clinics.

Gateway Health website – coronavirus updates



Alpine Shire Council

Alpine Shire Council is closely monitoring the situation and working with the Victorian Department of Health and Human Services (DHHS).

Alpine Shire Council Website – Coronavirus (COVID-19)


Benalla Rural City Council

The Council is working closely with Benalla Health, aged care facilities, medical practices, Victoria Police, business representatives and State Government agencies in its response to the COVID-19 pandemic.

The Council’s role in a pandemic is business continuity. This means they will continue to provide essential services, public health and community support and recovery services. They are guided by the Victorian Government and the Department of Health and Human Services about what action to take and when.

Benalla Rural City Council Website – Coronavirus (COVID-19)



Mansfield Shire Council 

The Mansfield Shire Municipal Pandemic Management Sub Plan (March 2020) guides responsibilities and actions to be taken by Council and agencies in Mansfield Shire in the event of a pandemic.  The plan has been developed in line with state and federal health management plans that aim to provide an effective health response framework to minimise transmissibility, morbidity and mortality associated with a pandemic and its impacts on the health sector and community. 

News Ways to Keep People Connected to Their Community

Mansfield Shire Council Website – Coronavirus (COVID-19)



Rural City of Wangaratta

Council is acting on the advice currently provided by the State Government.

We will be constantly and carefully monitoring this situation as it evolves. Things will develop over the coming days and weeks, and we will always make decisions with the health and safety of our community and staff in mind. We will keep you updated as things change.

While physical interactions may be limited during this time, we encourage our community to continue to support and connect with each other. 

Rural City of Wangaratta Website – COVID-19 Council Updates

Anglicare Victoria

During the Coronavirus Anglicare Victoria are continuing to provide emergency relief and taking donations.

If you need support or would like to offer donations please call Anglicare Victoria’s Head Office 1800 809 722

How do we stay connected?

The Community Action Response encourages everyone to do what they can to support their communities, and particularly vulnerable and isolated people during the COVID-19 crisis.                             

Source: Eden Project Communities, UK                                                    

Being part of a community can have a positive effect on mental health and emotional wellbeing. Community involvement provides a sense of belonging and social connection. It can also offer extra meaning and purpose to everyday life. (head to health)

But what does this mean for the communities across Central Hume when we are required to socially distance ourselves, and for some of us to socially isolate?

Here are some tips to remain connected when your practicing social distancing or you are are in quarantine:

  • can you speak to your neighbours from over a fence or across balconies? We’ve seen this in Italy
  • if you have access to it, use technology to stay in touch. If you have a smartphone, use the video capabilities (seeing someone’s facial expressions can help increase connection)
  • check in with your friends, family, and neighbours regularly. Wherever you can, assist people in your life who may be more vulnerable (for example, those with no access to the internet or who cannot easily use the internet to shop online)
  • spend the time connecting with the people you are living with. If you are in a lock down situation, use this time to improve your existing relationships
  • manage your stress levels. Exercise, meditate, and keep to a daily routine as much as you can
  • it’s not just family and friends who require support, but others in your community. Showing kindness to others not only helps them but can also increase your sense of purpose and value, improving your own well-being.

Source: The Conversation

The following links provide advice on staying connected:

At Home tips and Ideas

Outer East Primary Care Partnership
•  Connecting with loved ones
•  Reaching out to others
•  School holidays with the kids
•  School holiday checklist
•  Health and Wellbeing
•  Tips and Ideas – Working from home
•  Tips and Ideas – Working from home with kids

Looking after your mental health during the coronavirus outbreak

It is reasonable for people to be concerned or even stressed about the coronavirus outbreak.
Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children.

Sharing the facts about COVID-19 and understanding the actual risk to yourself and people you care about can make an outbreak less stressful..

When you share accurate information about COVID-19 you can help make people feel less stressed and allow you to connect with them.

There are a number of mental health supports that are available. Please see the links below:

•  10 Psychological tips for coping with infectious disease  
•  Call Mind Spot on 1800 61 44 34

•  Mental Health and Wellbeing during the Coronavirus COVID-19 outbreak

Phoenix Australia – Centre for Posttraumatic Mental Health
•  Coronavirus (COVID-19) – Mental Health Resources

Black Dog Institute

•  Coronavirus: Anxiety, Stress and Wellbeing  
•  10 tips for managing anxiety during COVID-19 factsheet
•  Your weekly personal mental health check-in during Coronavirus
•  How to get a better night’s sleep during Coronavirus

Australian Psychological Society
•  Tips for coping with Coronavirus anxiety information sheet
 Maintaining your Mental Health during social isolation information sheet

E-Mental Health in Practice
•  Managing your mental health on-line during COVID-19

•  How to cope with stress related to Coronavirus (COVID-19)

•  Self-care during the COVID-19 outbreak

Keeping Physical Active

Outer East Primary Care Partnership
•  Keeping active at home – tips to keep you physically active at or near home

Premier’s Active April
•  Register for Premier’s Active April

The Body Coach
•   PE with Joe/ The Body Coach
•  The Body Coach TV – YouTube Channel

Resources for Culturally and linguistically diverse backgrounds

COVID-19 translated information has been developed for people from culturally and linguistically diverse backgrounds, health professionals and industry. Information includes factsheets and promotional materials.

Department of Health and Human Resources – Victorian Government
Translated Resources – Coronavirus (COVID 19) – factsheets and promotional materials

Department of Health – Australian Government
•  Translated Resources Coronavirus (COVID-19) Resources – factsheets, guidelines and other publications

NSW Government
•  COVID-19 (Coronavirus) In-language Resources – factsheets, information and promotional materials

Ethnolink Language Services
•  COVID-19 (Coronavirus) Translated resources – Information in your language

Enliven – Enhancing Social Health 
•  COVID-19 Easy English Resources – What you need know about COVID-19 and Self isolation  and COVID-19

Hume Whittlesea Primary Care Partnership
•  COVID-19 Community Resources – Information sheet, Facts poster, and Kindness and Respect poster

Aboriginal and Torres Strait Islanders

Coronavirus (COVID-19) is a rapidly evolving situation worldwide. Additional cases and outbreaks of COVID-19 are expected in Victoria as this illness continues to spread across the world.

Below you will find links to the latest information and guidance about the current outbreak of the coronavirus disease (COVID-19). 

National Aboriginal Community Controlled Health Organisation (NACCHO)
•  Coronavirus (COVID-19) updates and information 
•  Australian Health Sector Emergency Response Plan for Novel Coronavirus (COVID-19) – Management Plan for Aboriginal and Torres Strait Islander Populations

Victorian Aboriginal Community Controlled Health Organisation (VACCHO)
 Coronavirus Information
•  If you have any queries regarding COVID-19 please email –

Victorian Aboriginal Child Care Agency (VACCA)
•  General Information on Coronavirus
•  Support Information relating to Coronavirus

National Indigenous Australians Agency – Australian Government
•  Coronavirus (COVID-19) support measures for Indigenous Australians

Department of Health – Australian Government
•  Coronavirus (COVID-19) information for Aboriginal Communities
 Home medicines services – Information for consumers

Dardi Munwurro – Strong Spirit
•  Aboriginal Men’s Crisis Support Line – 24 hour support – 1800 435 799

Strong Brother Strong Sister
•  Online First Nation Kids and Youth Group

Gayaa Dhuwi (Proud Spirit) Australia:
  Staying Healthy and Strong during the Coronavirus outbreak

Prevention of Violence 

Research demonstrates that family violence increases after emergency and natural disaster situations such as bushfires, earthquakes and hurricanes. Based on these experiences, we can anticipate that incidences of family violence will also increase during the widespread community outbreak of COVID-19. 

Further information can be found by clicking on the below links. 

Source: The Lookout

Department of Health and Human Services (Victorian Government)
•  Family Violence Support

Women’s Health Goulburn North East
•  Gender and Disaster Pod

Domestic Violence Victoria
•  COVID-19 and Family Violence
•  COVID-19 and Family Violence Information for Victim Survivors
•  COVID-19 and Family Violence Information for Family and Friends

The Lookout
•  COVID-19 and Family Violence

Safe Steps – Family Violence Response Centre
•  Service delivery during the coronavirus (COV ID-19) outbreak

•  Safety Apps for mobile phones

Stopping Family Violence
•  COVID-19 and Men’s Behaviour Change Programs – Practice Update 1 (19/03/2020)

End Violence Against Children
•  Protecting Children during the COVID-19 Outbreak

Respect Victoria – Preventing Family Violence
•  Prevention Family Violence during a Pandemic

National Network to End Domestic Violence
•  Technology Safety

Gender Equity Victoria
•   Gender equity and women’s organisations unite on COVID-19 disaster

The Women’s Services Network
•  Using technology to communicate with survivors during a public health crisis

With Respect
COVID-19 and Family Violence for LGBTIQ+ people


Elder Abuse

Seniors Rights Victoria
•  Media Release – Community alert on increase of Elder Abuse
•  A guide to understanding Elder Abuse for friends, family, and concerned others
•  Plan for you safety – a resource for older people
•  Safety planning with older people – a resource for service providers

•The Coronavirus situation (COVID-19) is rapidly changing.

Please see the below links for updates, information and guidance around the current outbreak of the coronavirus.  

Frequently Asked Questions

NSW Government
•  Frequently asked questions about COVID-19

Health Direct Australia
•  Coronavirus (COVID 19) Frequently asked questions


Online Safety

eSafety Commissioner
•  Tips on how to stay safe online during the COVID-19 pandemic


Australian Charities and Not-for-Profits

Australian Charities and Not-for-profits Commission 
•  Charity Operations and COVID-19


Health Promotion COVID-19 Resources

Vic Health
•  Health Promotion COVID-19 Resource Hub


Financial Supports

The Treasury – Australian Government
•  Supporting Individuals and Households
•  Support for Businesses
 Jobkeeper Payment

Australian Securities and Investments Commission
•  COVID-19 Financial Assistance

Victorian State Government
•  $500 million support package for Victorian workers impacted by COVID-19
•  Economic Survival Package

Services Australia – Australian Government
•  More financial support for people affected by the Coronavirus

Consumer Action Law Centre
•  Keeping Communities Connected – A list of financial relief measures for Victorians during the COVID-19 crisis


Legal Advice

Victoria Legal Aid
•  Get help with COVID-19


Homlessness and COVID-19

Centre for Social Impact
•  Addressing social issue areas in the context of COVID-19 – Factsheet: homelessness


COVID-19 and Employment Rights

JobWatch – Employment Rights Legal Centre
•  COVID-19: Employment rights – Questions and Answers


Supporting people with disability through the COVID-19 Outbreak

•  NDIS and Coronavirus (COVID-19)


Supporting the LGBTIQ community through the COVID-19 Outbreak

Rainbow Health Victoria
•  Tip Sheet – LGBTIQ Inclusion for COVID-19 Remote Services

With Respect
COVID-19 and Family Violence for LGBTIQ+ people



Support for Pregnant and Breastfeeding Women

Centre of Perinatal Excellence (COPE)
•  How to manage anxiety around COVID-19
•  COVID-19 updates for pregnant women, children and parents


Food Security and COVID-19

Central West Gippsland Primary Care Partnership
•  Local Food Security: Baw Baw and Latrobe: Helping our communities access nutritious foods during the Coronavirus (COVID-19) pandemic


Stories of Kindness

•  The Kindness Pandemic: Sharing stories of kindness amid coronavirus panic
•  Coronavirus pandemic sparks outpouring of kindness, community spirit and pickled carrots  

Department of Health and Human Services

The Department of Health and Human Services have an updated web page with facts about coronavirus (COVID-19), symptoms, updates, resources and advice for the public, health professionals, education services and the media. Please click on the below links for information and advice on the coronavirus. 

Download: Self Assessment for risk of coronavirus 









Download: Reduce your risk of Coronavirus


Department of Health

The Australian Government’s Department of Health is closely monitoring the COVID-19 pandemic.

The Department of Health are providing daily updates and information, answering questions about the latest news, providing current facts and figures, travel advice, key contact and phone numbers.

The Australian Government has launched the Coronavirus Australia App. The Coronavirus Australia App is available from the Apple App store and on Google Play, alongside the Government’s new WhatsApp feature.

The Australian Government website is also a great place to start for information on restrictions, financial assistance, community support and health advice. 

Please click on the below links for information and  advice on the Coronavirus

Coronavirus Campaign Posters


Online Training

Murray Primary Health Network

To help Primary Health Care providers Murray Primary Health Network have collated a range of resources.

Please click here for the Murray Primary Health Network website. 

While the information is regularly updated, the most timely advice on coronavirus can be found on the official government websites   

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