The document below provides a summary of the outcomes of this meeting held in Wangaratta on 31st March. These outcomes and recommendations will guide the work the PCPs will do over the next phase 2009 -2012.
CHPCP & UHPCP Service Coordination Planning Workshop March 2009.pdf (0.08 MB) - Last modified 25th June 2009Please refer to the documents below.
Training will be provided in August around the new templates. Information regarding the details for this will be provided by the Service Coordination Working Group. This will be circulated shortly.
Consumer Information LO 3A.dot (0.08 MB) - Last modified 25th June 2009 Care Coordination Plan LO 3C.dot (0.13 MB) - Last modified 25th June 2009 Health Behaviours LO 3A.dot (0.05 MB) - Last modified 25th June 2009 Code Sets LO 3B.dot (0.06 MB) - Last modified 25th June 2009 Consumer Consent LO 3D.dot (0.07 MB) - Last modified 25th June 2009 Summary and Referral LO 3A.dot (0.10 MB) - Last modified 25th June 2009 Functional Assessment LO 3.dot (0.13 MB) - Last modified 25th June 2009 Family And Social Network Profile LO 3A.dot (0.18 MB) - Last modified 25th June 2009 • The ongoing strategies for this project are to:
• Identify and bring together small local networks of service providers across local government areas;
• Train and support local network champions in the development and implementation of training packages for 'front line' staff;
• Encourage and support early uptake of the Service Coordination Tools;
• Build on existing primary care relationships to promote wholistic care and sustainable processes.
Hume Region Health and Community Services offer an integrated response by providing good quality client-focussed care within a system that is effective, simple, secure and trusted by all.
ConnectingCare is our chosen provider. We are in the early implementation phase. Check your agencies details are up-to-date.
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good practice.pdf (0.51 MB) - Last modified 4th June 2008 sc pracmanual 07.pdf (0.95 MB) - Last modified 4th June 2008 sctt userguide intro.pdf (0.64 MB) - Last modified 4th June 2008The June 2001 Department of Human Services document, 'Better Access To Services - A Policy & Operational Framework' outlined how better access to services can improve outcomes for consumers. It suggested changes to systems, work processes and practices taking into account current best practice in a systemic and collaborative way.
Based on this framework, Central Hume Primary Care Partnership undertook some consultation to develop a Better Access to Services (BATS) implementation model. This work was overseen by the CHPCP's Service Coordination Working Group and a dedicated project officer who worked closely with Upper Hume PCP to:
• Facilitate the identification and adoption of common practices, processes (including information pathways) and protocols;
• Facilitate the uptake of mandated DHS assessment tools.
